Oracle Universal Installer (OUI) for RDBMS 8.1.x Hangs on Machines with 
Pentium 4 Processors 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
 
Versions Affected 
~~~~~~~~~~~~~~~~~ 
 
Oracle Universal Installer version 1.7.1.9.0 and earlier versions (bundled 
with products in 8.1.X CD packs). 
 
 
Platforms Affected 
~~~~~~~~~~~~~~~~~~ 
 
Any platform that uses the Intel Pentium 4 processor with 
Sun JRE and Symantec JIT will encounter this problem. 
 
Windows NT, Windows 2000, Windows 98 and NetWare operating systems are 
confirmed to be affected. 
 
 
Description 
~~~~~~~~~~~ 
 
The Oracle Universal Installer hangs when installing Oracle 8.1.x Server and Client products 
on machines that use Sun JRE and Symantec JIT. 
 
 
Likelihood of Occurrence 
~~~~~~~~~~~~~~~~~~~~~~~~ 
 
Any Oracle Universal Installer 1.7.1.9.0 and earlier installation on a platform 
that uses the Intel Pentium 4 processor, with the Sun JRE and Symantec 
Just in Time Library (JIT) will encounter this problem. 
 
 
Possible Symptoms 
~~~~~~~~~~~~~~~~~ 
 
The failure is manifested in these ways: 
   - The affected application simply terminates. 
   - The installer hangs, quits, dies or disappears. 
   - The hourglass appears, disappears and nothing else happens. 
 
 
Fix 
~~~ 
 
1. Obtain the OUI application (~15.3MBs) under patch number 1507768 in Metalink: 
   a. Click Patches button 
   b. Enter 1507768 in the Patch Number field 
   c. Click Submit 
   d. Download the patch 
 
2. Unzip the patch to a temporary directory. 
 
3. Uncompress the resulting Jar file (~20MBs). 
 
4. Navigate to the following subdirectory under the temporary directory where the patch was unzipped and rename symcjit.dll 
 
      cd <temporary_directory>Disk1stageComponentsoracle.swd.jre1.1.7.301DataFilesExpandedjrewin32bin 
 
   Rename symcjit.dll to symcjit.dll.old 
 
5. Navigate to: 
    
      cdDisk1installwin32 
 
6. Run the setup.exe program from the current directory and install the OUI to your hard disk. 
 
7. Use/Invoke this installed OUI from Start menu > Programs, to install 
   Oracle 8.1.x and related products. 
 
 
Workarounds 
~~~~~~~~~~~ 
 
Workaround 1: 
   1. Create a temporary directory on your server. 
 
   2. Copy the entire contents of the Oracle RDBMS Server CD 
      to the temporary directory created in step 1. 
 
   3. Search the directory structure created in Step 1 for the existence of 
      the filename symcjit.dll. 
 
   4. Rename each copy of the symcjit.dll to symcjit.old. 
 
   5. Run the setup.exe from the installwin32 directory (under the directory 
      on your hard disk used in Step 1) and install Oracle 8.1.x and related products. 
 
 
Workaround 2: 
If you continue to experience any of the symptoms after performing Workaround 1, follow these steps: 
 
   1. Copy the contents of the install directory on your CD-ROM to a temporary directory 
     on your hard disk. 
 
   2. Search for all copies of the 'symcjit.dll' file both in and under the directory 
      from Step 1, and rename them to 'symcjit.old'. 
 
   3. Navigate to the directory you created in Step 1, and open the 'oraparam.ini' file for editing. 
 
      Please note this file is write-protected, and the properties of the file must be 
      changed to allow writing before editing. 
 
   4. Change the JRE_MEMORY_OPTIONS parameter to 
 
         JRE_MEMORY_OPTIONS=-nojit -ms64m -mx128m 
 
   5. Save the oraparam.ini file. 
 
   6. Navigate to the win32 subdirectory, under the directory you usedin Step 1, and run the 
      setup.exe program. 
 
If you have tried Workarounds 1 and 2 and still experience problems, please 
do the following: 
 
Workaround 3: 
    
   1.  Navigate to: Start> Settings > Control Panel > System 
 
   2.  Select the "Advanced" tab 
 
   3.  Click the "Environment Variables" button 
 
   4.  Highlight the PATH entry and click "Edit..." 
 
   5.  Copy down the current PATH setting. 
 
   6.  Remove any entries that refer to previous JRE directories 
 
          Note: Care should be taken when editing the system path. Incorrect 
                edits can prevent Windows or other applications from starting properly. 
 
   7.  If any entries were removed, repeat Workaround 1 or 2. 
 
Patches 
~~~~~~~ 
Patch 1507768 is available on Metalink, and should be installed 
using the Fix section of this article. 
 
 
References 
~~~~~~~~~~ 
 
INSTALLER FAILS WHEN RUNNING ON NEW PENTIUM 4 (IV) PROCESSORS [BUG:1507768]  
 
INSTALLER FAILS WHEN RUNNING ON NEW INTEL PENTIUM 4 (IV) PROCESSORS [BUG:1507946]  
 
See also, Installation of 8i Enterprise Edition Fails On Xeon Processor [NOTE:166752.1]