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Brazilian Luxury Hotel Uses Oracle to Raise the Bar on Guest Experiences

Thu, 2019-11-07 07:00
Press Release
Brazilian Luxury Hotel Uses Oracle to Raise the Bar on Guest Experiences B Hotel Brasília personalizes guest services and reporting with Oracle Hospitality solutions

Redwood Shores, Calif.—Nov 7, 2019

B Hotel Brasília, an independent luxury hotel located on Brasília’s spectacular Eixo Monumental stretch, has deployed an integrated suite of Oracle Hospitality and Oracle Food and Beverage cloud solutions to modernize its operations across the property and offer guests a stellar stay. 

“Our search for technology partners naturally led us to Oracle because of its industry recognition and the solution’s ability to meet our requirements,” said Ana Paula Ernesto, CEO, B Hotel Brasília. “Transitioning to cloud technology enables our staff to focus less on managing technology and more on curating the luxury experiences our guests demand. With a single view of operations across our hotel and dining facilities we can ensure guests are recognized across touchpoints while providing management with visibility into property performance.”  

Oracle Hospitality OPERA Property provides B Hotel Brasília, which offers 306 rooms and a rooftop bar and pool overlooking Brasília’s skyline, with a single view of every guest touchpoint from reservations and check-in to dining. The technology arms hotel personnel with detailed guest information allowing them to deliver more personalized services. In addition, OPERA enables hotel management to prepare and deliver a variety of reports for management including arrivals, departures, revenue and ratings – all from an easy-to-use dashboard view.

The Oracle Food and Beverage MICROS Simphony Cloud Point of Sale system for restaurants was implemented across the hotel’s dining venues including B Restaurant, Bar 16 and the Lobby Bar, offering wait staff the ability to take orders from mobile devices and deliver faster and more accurate food and beverage service to diners. 

“With our Oracle hospitality and food and beverage cloud solutions, we are uniquely positioned to serve as a strategic partner to both independent hotels and global chains that want to increase guest satisfaction, streamline operations and increase on-property revenues,” said Tanya Pratt, Associate Vice President, Oracle Hospitality. “With B Hotel Brasília’s digital transformation they have the power to create a competitive advantage with stellar service that can increase the property’s recognition globally.”

Watch the B Hotel Brasília video to learn how Oracle Hospitality Solutions are helping to drive the property’s growth.

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Learn more about Oracle’s Hospitality Solutions here.

Contact Info
Christine Allen
Oracle
+1.603.743.4534
christine.allen@oracle.com
About Oracle Hospitality

Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. We provide hardware, software, and services that allow our customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage long-term loyalty. Our solutions include platforms for property management, point-of-sale, distribution, reporting and analytics all delivered from the cloud to lower IT cost and maximize business agility. Oracle Hospitality’s OPERA is recognized globally as the leading property management platform and continues to serve as a foundation for industry innovation. 

For more information about Oracle Hospitality, please visit www.oracle.com/Hospitality 

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Christine Allen

  • +1.603.743.4534

Once-Reticent Utilities Accelerating Move to the Cloud

Wed, 2019-11-06 07:00
Press Release
Once-Reticent Utilities Accelerating Move to the Cloud Survey shows desire to boost customer experience driving utilities’ cloud adoption, although cybersecurity remains a top concern

Redwood Shores, Calif.—Nov 6, 2019

A large majority (71 percent) of utilities now use cloud software, up from just 45 percent three years ago according to a new Oracle survey. Improving customer experience was noted as the key driver for increased cloud investment. But while progress has been made, 85 percent of respondents still cite security as a top concern and noted that regulatory acceptance remains a barrier to cloud adoption.

“Just a few years ago, utilities looked at cloud computing with skepticism at best. Today, many realize it’s essential to their survival,” said Brian Bradford, vice president, industry solutions, Oracle. “Utilities are increasingly seeing cloud as a fundamental asset in meeting ever-evolving expectations, mitigating security concerns, and turning data into an opportunity to modernize and evolve their operations to better serve constituents and customers.”

The report, conducted by research firm Zpryme, surveyed more than 150 global utility leaders to better understand the pace and breadth of cloud computing adoption. Respondents spanned investor-owned, municipal, cooperative and district/federal utilities representing electric, gas, water, and renewables. To download the full report, visit: https://etsinsights.com/reports/the-acceleration-of-cloud-computing-for-utilities/

Changing Customer Expectations

Customers are increasingly looking for more information regarding their overall utility usage and bill and how to lessen the impact of both. And they expect this with the high level of service and personalization that they are enjoying in other sectors, such as retail and banking. Utilities see cloud technologies as a means to provide the speed and control to meet these customer expectations. So, it was no surprise to see continued investment in customer experience and engagement (31 percent) and customer information (29 percent) cloud systems in the top five investment priorities for utilities in the coming years.

Drowning in Data

Sixty-four percent of utilities noted that cloud computing is critical to my company’s future success. A key driver is the need to better manage an ever-growing pool of data coming from smart meters, IoT sensors, customers’ home energy devices, and more. Utilities realize that it is becoming too great a task and risk to manage this influx without a significant investment in tools that can capture and analyze grid edge, supply chain, and customer data quickly. Utilities hope to use the technological flexibility provided by cloud computing to innovate by using data to solve business problems from grid optimization to managing distributed energy resources (DERs).

“Utilities are seeing the impact that digital transformation is having on their business model,” said Jason Rodriguez, CEO of Zpryme. “The challenge is so much greater than simply capturing millions of disparate data points. Utilities need IT tools to manage and drive better business decisions and cloud computing provides the agility to more effectively integrate data predictively use it.”

Security Concerns Remain

Utilities remain concerned about security (85 percent) and privacy (81 percent) and also rated these as the biggest barriers they face when it comes to using or expanding cloud computing. Concerns, however, were not around the vulnerability of cloud computing technology itself, but rather a growing barrage of increasingly sophisticated cybersecurity threats. Whether it is IoT devices, field area networks, or 5G networks, utilities are operating in a hyper-connected digital ecosystem that can provide new and varied opportunities for nefarious actors to expose their networks. Utilities recognize that they need to stay vigilant and that will require help from both regulators and vendors.

Regulatory Right-Sizing

While improving, many regulators globally still don’t allow for utilities to earn a rate of return on their cloud investments, which impedes upgrading legacy IT systems. While utilities recognize the role that regulators play in approving their prudent expenditures, 26 percent cited regulatory acceptance as a continued barrier to cloud adoption. The majority of utility respondents (75 percent), however, also note that regulators can play a strong role in helping protect customer privacy and security.

Clouds Ahead

Many utilities dipped their toe in the cloud waters with enterprise applications, such as enterprise resource management (ERP) or human capital management (HCM) and 74 percent plan to spend more on cloud in the next 3-5 years. While a move to better serve and engage customers is driving this next phase of cloud adoption, operational system investments are not far behind. Forty-three percent of utilities have increased their operational spending by at least 25 percent over 2015 levels.

To learn more about Oracle’s utility solutions, please visit: www.oracle.com/utilities

Contact Info
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kristin Reeves

  • +1.925.787.6744

Turning On or Tuning Out? Aiconix Applies AI to See What Holds TV Viewers’ Interest

Wed, 2019-11-06 06:00
Blog
Turning On or Tuning Out? Aiconix Applies AI to See What Holds TV Viewers’ Interest

By Guest Blogger, Oracle—Nov 6, 2019

Why does one video go viral and another lose viewers? News agencies, publishers, and entertainment companies are becoming increasingly methodical about measuring audiences’ engagement. Aiconix, a German startup based in Hamburg, is applying artificial intelligence to ferret out the insights needed to help organizations answer those questions.

Deploying groups of testers in a neurolab in its home city, aiconix uses electroencephlogram technology to measure viewers’ emotions, including surprise or boredom, while watching video clips. It’s developed AI software called aingine based on data that can predict whether certain factors in clips, such as abrupt subject matter shifts or too little connection between a main theme and protagonist’s words, cause viewers to switch off. In addition, the software can identify what roles speakers play in a video, help journalists quickly identify and label subjects in video clips, and automatically produce transcripts with time codes, taking away some of the grunt work of TV production.

Thanks to a reliable and high-performing IT cloud infrastructure from Oracle, aiconix can offer its customers fast, secure performance with the ability to scale. The company, part of the Oracle Global Startup Ecosystem, is using Oracle Cloud Infrastructure, including state-of-the-art graphics processors, to train its AI system. Oracle’s startup program connects promising startups with Oracle’s cloud resources and enterprise expertise.

“We needed a reliable data center in Germany where our aingine could run, scale, and grow with us,” says Eugen Gross, CEO and co-founder of aiconix. “Oracle Cloud Infrastructure provides us with a range of cloud resources and features we need. In addition, being part of the Global Startup Ecosystem gives us the personal support and direct access to customers.”

So far, the company has attracted customers at organizations including a large European press agency and a German news photography agency.

Read More Stories from Oracle Cloud

Aiconix is one of the thousands of customers on its journey to the cloud. Read about others in Stories from Oracle Cloud: Business Successes

Oracle Honors Excellence in Construction and Engineering

Tue, 2019-11-05 09:18
Press Release
Oracle Honors Excellence in Construction and Engineering Customer honorees in the Americas region include Austin Commercial, Ameren, BlueCross BlueShield of South Carolina, DPR Construction and Facebook

Redwood Shores, Calif.—Nov 5, 2019

Oracle is today recognizing those Americas customers who are charting new paths and reimagining the building industry through technology with the 2019 Oracle Construction and Engineering Excellence Awards. Building on the Oracle Aconex Connect Awards, this new awards program highlights noteworthy customers that are successfully improving project delivery across industries.

Project- and asset-intensive organizations face numerous challenges, including growing project complexity, rising competition, fragmented project supply chains, and increasing risks. Selected from a large number of entrants, this year’s winners demonstrated compelling results in overcoming these challenges through their use of Oracle’s Construction and Engineering solution suite, including Oracle’s Primavera solutions, Oracle Aconex and Oracle Textura Payment Management.

“The Oracle Construction and Engineering Excellence Awards winners represent organizations of all sizes that have demonstrated remarkable success from the digital transformation of their businesses across the project and asset lifecycle,” said Mark Webster, senior vice president and general manager, Oracle Construction and Engineering. “From significant productivity gains, to better payment outcomes across the supply chain, to unlocking project intelligence for smarter decision making, the improvements realized by these organizations underscore their leadership in driving project delivery forward, with benefits that extend to all stakeholders. We congratulate the honorees and are thrilled to recognize their accomplishments.”

Select results from the 2019 Oracle Construction and Engineering Excellence Awards winners:

  • Austin Commercial achieved enterprise-wide standardization with Oracle Textura Payment Management, reducing pay application processing time from four to five days to just two days.
  • Ameren Corporation reduced the time spent evaluating project justifications by 90 percent (from 30-60 minutes, to just three to five) with Oracle’s Primavera P6 Enterprise Project Portfolio Management (EPPM) and Oracle’s Primavera Unifier.
  • BlueCross BlueShield of South Carolina accomplished organizational transformation with the help of Oracle’s Primavera Unifier and is now able to close internal work orders 50 percent faster than previously.
  • DPR Construction eliminated 360 accounting hours per week through its implementation of Oracle Textura Payment Management and a direct link to its ERP system, meaning tens of millions of dollars now reach subcontractors up to seven days faster.
  • Sage Homes Northwest sped up work package assignment to new projects by 66 percent utilizing Oracle Primavera Cloud.
 

Customers were nominated for the 2019 Oracle Construction and Engineering Excellence Awards in the following categories:

  • Data-driven Insights
  • Enterprise-wide Standardization
  • Innovation in Sustainability
  • Innovator of the Year (Individual award)
  • Platform Expansion
  • Social Impact Project of the Year
  • Solutions Implementation
  • Systems Integration
 

In addition, honorees were recognized for their achievements in the following segments:  Energy and Resources, Industrial Manufacturing, Public Infrastructure, and Residential and Commercial.

Below is a full list of 2019 Oracle Construction and Engineering Excellence Awards winners in the Americas:

  • Ameren Corporation (Ameren) – Platform Expansion in Energy and Resources, Primavera P6 Enterprise Project Portfolio Management (EPPM), Primavera Unifier
  • AMP United, LLC – Enterprise-wide Standardization in Residential and Commercial, Oracle Primavera Cloud
  • ATCO Ltd. (ATCO) – Enterprise-wide Standardization in Energy and Resources, Primavera P6 EPPM, Primavera Unifier
  • Austin Industries (Austin Commercial) – Enterprise-wide Standardization in Public Infrastructure, Oracle Textura Payment Management
  • BlueCross BlueShield of South Carolina – Enterprise-wide Standardization in Residential and Commercial, Primavera Unifier
  • DPR Construction – Systems Integration in Residential and Commercial, Oracle Textura Payment Management
  • Facebook – Innovator of the Year, Jason Mennig of the Data Center Engineering and Construction business unit, and Company award for Solutions Implementation in Residential and Commercial, Primavera P6 EPPM
  • FirstEnergy Corp. – Systems Integration in Energy and Resources, Primavera P6 EPPM, Primavera Unifier and Oracle Primavera Portfolio Management (OPPM)
  • Hampton Roads Sanitation District – Systems Integration in Public Infrastructure, Primavera P6 EPPM, Primavera Unifier
  • Intercorp Retail – Solutions Implementation in Residential and Commercial, Primavera Unifier
  • Lendlease Corporation – Innovator of the Year for Data-driven Insights in Residential and Commercial, Michael Mull, Oracle Textura Payment Management, Textura Business Analytics and Innovator of the Year for Enterprise-wide Standardization in Residential and Commercial, Dominic Giannola, Oracle’s Primavera P6 EPPM
  • Matthew Harris – Innovator of the Year for Solutions Implementation in Public Infrastructure, Oracle Aconex
  • Monteith Construction Corp. – Solutions Implementation in Residential and Commercial, Oracle Primavera Cloud
  • Oceaneering International, Inc. – Innovator of the Year for Enterprise-wide Standardization in Energy and Resources, Dalbert Varnell Jr., Primavera P6 EPPM
  • Sage Homes Northwest – Systems Integration in Residential and Commercial, Oracle Primavera Cloud
  • VESTA – Enterprise-wide Standardization in Residential and Commercial, Oracle’s Primavera Unifier
 

Read about our Global 2019 Oracle Construction and Engineering Excellence Awards winners: https://www.oracle.com/corporate/awards/construction-engineering/winners.html

Contact Info
Judi Palmer
Oracle
+1.650.784.7901
judi.palmer@oracle.com
Brent Curry
H+K Strategies
+1 312.255.3086
brent.curry@hkstrategies.com
About Oracle Construction and Engineering

Asset owners and project leaders rely on Oracle Construction and Engineering solutions for the visibility and control, connected supply chain, and data security needed to drive performance and mitigate risk across their processes, projects, and organization. Our scalable cloud solutions enable digital transformation for teams that plan, build, and operate critical assets, improving efficiency, collaboration, and change control across the project lifecycle. www.oracle.com/construction-and-engineering.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Judi Palmer

  • +1.650.784.7901

Brent Curry

  • +1 312.255.3086

Australia’s Favorite Department Store Gets More Agile with Oracle

Tue, 2019-11-05 07:00
Press Release
Australia’s Favorite Department Store Gets More Agile with Oracle Myer implements Oracle Retail technology to turbocharge merchandise, inventory, and planning processes

Redwood Shores, Calif. and Melbourne, Austrailia—Nov 5, 2019

Myer, Australia’s largest department store chain, embarked on a digital transformation to deliver more compelling products to customers. Carrying many products across 61 stores, Myer offers a wide range of cosmetics, clothing, footwear, toys, and homewares. By embracing Oracle Retail, Myer transformed its end-to-end merchandise systems, inventory processes, and planning capabilities, resulting in reduced stock and improved sales, margin, and markdown reduction. Today, Myer is better able to deliver the right inventory to delight customers across its properties.

“I am optimistic about the ability of our Oracle Merchandise Planning tools to improve the efficiency of our buying teams and to deliver a more profitable, more localised product range for our customers,” said Allan Winstanley, Chief Merchandise Officer, Myer.

The project was a business-led initiative supported by IT. The team established clear goals and expectations to achieve immediate business benefits and support long-term growth objectives. Myer built a solid foundation with Oracle Retail Merchandise Financial Planning and Oracle Retail Size Profile Optimization with support from Tata Consulting Services (TCS), a Platinum and Cloud Elite level member of Oracle PartnerNetwork (OPN).

Phase one of the implementations delivered immediate results with a stock reduction in time for holiday planning. In phase two, a cross-functional solution development team adopted an agile implementation methodology. The team worked in three weeks sprints to deliver regular solution functionality for seasonal strategies, item planning, clustering, option planning, and assortment planning from Oracle Retail Planning and Optimization. This approach allowed Myer to enjoy accelerated benefits and the project paid for itself.

“The project was delivered across various teams, including Merchandise, IT and Tata Consulting Services (TCS), where we transitioned from waterfall to an agile project delivery approach, which ensured the success of the project,” said Troy Smith, Chief Information Officer, Myer.

“Automate and simplify. We always encourage our customers to embrace these attributes and focus on operational excellence,” said Mike Webster, senior vice president and general manager, Oracle Retail. “By establishing a strong foundation, Myer can pivot to the customer and localize the assortment based on store demographics, climate, and other store attributes.”

The Myer Oracle project received multiple awards including the 2018 ACS Gold Disruptor Award, 2018-2019TCS APAC 4.0 EXCEL ERATE Best Project Embracing Business 4.0, and the 2017- 2018 Myer inspirational Team Award.

Contact Info
Kaitlin Ambrogio
Oracle PR
+1.781.434.9555
kaitlin.ambrogio@oracle.com
About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility, and refine the customer experience. For more information, visit our website, www.oracle.com/retail.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Kaitlin Ambrogio

  • +1.781.434.9555

Use of Blockchain Helps Speed Global Shipping Transactions

Thu, 2019-10-31 06:00
Blog
Use of Blockchain Helps Speed Global Shipping Transactions

By Guest Author, Oracle—Oct 31, 2019

While ocean shipping has been steadily growing in recent years, multiple pressures are impacting the predictability of the far-flung supply chains and pressuring industry profits. Key to navigating these challenges for shippers, ocean carriers, terminal operators, and other parties involved with shipping ocean freight is better visibility and real-time access to information.

That’s a challenge given the sheer number of participants in a single shipment—and often leads to delays, disputes, and significant extra costs for shippers and carriers. But things are changing thanks to the help of emerging technology and the formation of a new blockchain consortium in this space pioneered by CargoSmart.

For the last year, CargoSmart and Oracle have been working together to develop a blockchain solution that aims to simplify the shipping documentation process and deliver a single source of truth for trusted, real-time sharing of information, thereby increasing trust and boosting efficiency.

More recently, CargoSmart announced a significant milestone in forming the Global Shipping Business Network (GSBN) blockchain consortium. Comprising of nine leading ocean carriers and terminal operators: CMA CGM, COSCO SHIPPING Lines, COSCO SHIPPING Ports, Hapag-Lloyd, Hutchison Ports, OOCL, Port of Qingdao, PSA International, and Shanghai International Port Group. This not-for-profit joint venture aims to accelerate the digital transformation of the shipping industry, with CargoSmart providing the resources underpinning it.

“The close cooperation between our R&D group and Oracle’s blockchain team has already helped to accelerate the development of some pilot applications. By leveraging Oracle’s enriched technical support and advice, CargoSmart has been able to achieve high levels of operational capability, reduce R&D time, and significantly improve the productivity of its blockchain application developers,” said Romney Wong, Chief Technology Officer of CargoSmart.

Watch the CargoSmart Video

Watch this video to learn more about how CargoSmart is leveraging Oracle Blockchain Platform to bring transparency and trust into the complex systems behind CargoSmart’s logistics and shipping management.

 


Read More Stories from Oracle Cloud

CargoSmart is one of the thousands of customers on its journey to the cloud. Read about others in Stories from Oracle Cloud: Business Successes

Oracle Recognized as a Leader in Gartner Magic Quadrant for Cloud Financial Close Solutions for Oracle EPM Cloud

Wed, 2019-10-30 08:00
Press Release
Oracle Recognized as a Leader in Gartner Magic Quadrant for Cloud Financial Close Solutions for Oracle EPM Cloud Oracle is the only EPM vendor to be named a Leader in both Cloud Financial Close Solutions and Cloud Financial Planning and Analysis Solutions Magic Quadrant reports

Redwood Shores, Calif.—Oct 30, 2019

Oracle has been named a Leader in Gartner’s 2019 “Magic Quadrant for Cloud Financial Close Solutions” report for the third consecutive year. Out of 10 companies evaluated, Oracle is positioned as a Leader based on its ability to execute and completeness of vision. Oracle is the only Enterprise Performance Management (EPM) vendor to be named a Leader in both Cloud Financial Planning and Analysis Solutions and Cloud Financial Close Solutions Magic Quadrant reports. A complimentary copy of the report is available here.

According to the report, “Leaders provide mature offerings that meet market demand and have demonstrated the vision necessary to sustain their market position as requirements evolve. The hallmark of Leaders is that they focus on, and invest in, their offerings to the point where they lead the market and can affect its overall direction. As a result, Leaders can be vendors to watch as you try to understand how new market offerings might evolve. Leaders typically possess a large, satisfied customer base (relative to the size of the market) and enjoy high visibility within the market. Their size and financial strength enable them to remain viable in a challenging economy. Leaders typically respond to a wide market audience by supporting broad market requirements; however, they may fail to meet the specific needs of vertical markets or other more-specialized segments.”

“As the EPM Cloud market matures, we are seeing more organizations looking for an integrated EPM suite to connect their financial and operational planning with financial close and reporting processes,” said Hari Sankar, Group Vice President, Product Management, Oracle.  “We are proud to be the only vendor acknowledged as a Leader by Gartner in these two Magic Quadrant reports related to EPM.”

Oracle EPM Cloud is the only complete EPM solution on a common platform that addresses financial and operational planning, consolidation and close, data management, reporting, and analysis processes. With native integration with the broader Oracle Cloud Applications suite, which includes Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Human Capital Management (HCM) and Customer Experience (CX) applications, Oracle helps customers to stay ahead of changing expectations, build adaptable organizations, and realize the potential of the latest innovations.

Oracle’s portfolio of enterprise performance management applications has garnered industry recognition. Oracle was recently named a Leader in Gartner’s 2019 “Magic Quadrant for Cloud Financial Planning and Analysis Solutions” for Oracle EPM Cloud, making it the only vendor to be named a Leader in both of Gartner’s 2019 Magic Quadrants related to enterprise performance management.

Gartner, Magic Quadrant for Cloud Financial Close Solutions, Robert Anderson, John Van Decker, Greg Leiter, 21 October 2019

Gartner, Magic Quadrant for Cloud Financial Planning and Analysis Solutions, Robert Anderson, John Van Decker, Greg Leiter, 8 August 2019

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Contact Info
Bill Rundle
Oracle
+1.650.506.1891
bill.rundle@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Bill Rundle

  • +1.650.506.1891

Penn State Elevates Student Success with Oracle

Tue, 2019-10-29 07:00
Press Release
Penn State Elevates Student Success with Oracle University selects Oracle Student Cloud to enhance the student experience

Redwood Shores, Calif.—Oct 29, 2019

The Pennsylvania State University, one of the world’s leading higher education and research institutions, has selected Oracle Student Financial Planning Cloud to support its “One Penn State 2025” strategic vision to transform education delivery, focusing on student engagement and support. The offering will be an integral component in the university’s efforts to help reduce the cost of education while enhancing student outcomes and success.

Student Financial Planning is a key pillar in Oracle Student Cloud, a complete suite of modules designed to support the entire student lifecycle, including traditional and non-traditional learning models, with powerful automation and optimization capabilities.

Consistently ranked among the top one percent of the world’s universities, Penn State includes 24 campuses, nearly 100,000 students and 31,000 faculty and staff, all focused on creating, sharing and applying knowledge to make a positive impact on communities across the world. Acknowledging the ever-increasing student debt and drop out crises U.S. college students face, Penn State will use Oracle Student Financial Planning Cloud to help empower students to make more informed academic and financial aid decisions to accomplish their academic, professional and personal life goals.

By providing increased transparency and better management of financial aid resources, Oracle Student Financial Planning Cloud and Oracle Student Cloud will streamline financial aid processes and deliver invaluable, data-backed insights into student behaviors and successes, thus freeing administrators to focus more on supporting the academic needs of its students.

“Penn State is pleased to select Oracle’s Student Financial Planning product as a first step in transitioning our student system to the cloud and to further the institution’s strategic goals,” said Michael J. Büsges, senior director, Enterprise Projects at Penn State. “Oracle has an established track record in meeting the needs of its Higher Education customers, and we look forward to working together on this important initiative.”  

Higher education institutions today are under intense pressure to enroll best-fit students, improve outcomes, and ensure student access – and be able to do more with less. At the same time, today’s students demand modern, consumer-like experiences and engagement with institutions. With $2.9 billion in financial aid (representing 15 million automated packages) already processed through Oracle Student Financial Planning Cloud, Oracle has proven solutions to help universities create a seamless student experience that leads to students’ academic success. With Oracle Student Financial Planning, universities are able to spend more time advising students on their financial aid choices and less time packaging their aid, which leads to improved student outcomes, elevated institutional standing and greater operational efficiency. Oracle Student Financial Planning also supports traditional, continued and online educational programs, as well as administrators’ compliance and integration needs.

“Leading institutions such as Penn State know that by simplifying and optimizing their operations they will be able to use resources efficiently and maximize funding sources,” said Vivian Wong, group vice president of Higher Education Development at Oracle. “Oracle’s commitment to supporting the higher education market includes our belief that no student should sacrifice their academic goals due to cost and we have created powerful cloud solutions to help universities tackle this challenge head on.”

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Katie Barron

  • +1.202.904.1138

Kristin Reeves

  • +1.925.787.6744

Oracle Autonomous Data Warehouse Speeds Up Decision Making at Telecom Fiji

Thu, 2019-10-24 09:00
Blog
Oracle Autonomous Data Warehouse Speeds Up Decision Making at Telecom Fiji

By Peter Schutt, Senior Director, Oracle—Oct 24, 2019

Telecom Fiji, one of the largest communications providers in the remote South Pacific Fiji archipelago, needed to accelerate its digital transformation to meet the increasing demand for connectivity from local residents, businesses and tourists.

To speed up decision making to enhance customer service, Telecom Fiji is leveraging AI-powered algorithms from Oracle’s cloud-based Autonomous Data Warehouse and Analytics to integrate and sift through increasing amounts of data from multiple sources to produce actionable insights in minutes.

In the past, the IT staff spent weeks in manually-intensive processes of aggregating and correlating the data which raised the risk of errors being introduced into the results. Reports were also often late. The database administrators wrote SQL queries to generate raw data and then feed those results back to an analytics team for correlation in spreadsheets.

The autonomous database provisions easily and quickly in minutes to improve time to market, self-patches to eliminate downtime for maintenance, and auto scales capacity on demand for flexibility to maximize performance and minimize costs. Telecom Fiji would have had to spend hundreds of thousands of dollars to get equally, or less powerful equipment on-premises in its data center to power the same kind of data warehouse. 

The front-end Oracle Analytics platform is used to create dashboards to visualize and detail sales and marketing performance, product performance, service usage trends, service-delivery performance, and other key indicators.

“We can ask our IT staff to come up with ideas or innovative solutions on how they can use the analytics. Then they will be performing more of an advisory role to management,” said Shalvin Narayan, Head of IT, Telecom Fiji. “It did surpass my expectations because the amount of functionality and performance it was providing, with respect to the amount of investment was marvelous.”

Watch the Telecom Fiji Video

In this video, Shalvin Narayan, Head of IT for Telecom Fiji, shares how the company is using Autonomous Database to produce real-time actionable insights in minutes rather than weeks.

embedBrightcove('responsive', false, 'single', '6086098044001');


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Telecom Fiji is one of the thousands of customers on its journey to the cloud. Read about others in Stories from Oracle Cloud: Business Successes

Oracle Named a Leader in Translytical Data Platforms by Major Research Firm

Thu, 2019-10-24 07:00
Press Release
Oracle Named a Leader in Translytical Data Platforms by Major Research Firm According to report, customers like Oracle’s general data security capabilities, technical support and capability to support many workloads

Redwood Shores, Calif.—Oct 24, 2019

Today, Forrester Research named Oracle a leader in translytical data platforms, a database category which can handle a wide range of transactional and analytic workloads. “The Forrester Wave™: Translytical Data Platforms, Q4 2019” report1 cites that, “unlike other vendors, Oracle uses a dual-format database (row and columns for the same table) to deliver optimal translytical performance,” and that “customers like Oracle’s capability to support many workloads including OLTP, IoT, microservices, multimodel, data science, AI/ML, spatial, graph, and analytics.”

“Oracle is pleased to be acknowledged as a leader by Forrester for its translytical database capabilities,” said Juan Loaiza, Executive Vice President, Mission-Critical Database Technology, Oracle. “Oracle is setting the bar for the industry by offering a single converged database that brings together both transaction processing and analytic capabilities to provide our customers a mission-critical translytical data platform. Our converged database also provides built-in machine learning, spatial, graph, and JSON capabilities enabling our customers to easily run many kinds of workloads against the same data.”

The report states that Translytical is a hot, emerging market that delivers a unified data platform to support all kinds of workloads. The sweet spot is the ability to perform all of these workloads within a single database, leveraging innovation in in-memory, multimodel, distributed, and cloud architectures. Translytical databases can support various use cases including real-time insights, machine learning, streaming analytics, extreme transactional processing, and operational reporting.

Forrester reports on Oracle’s Translytical platform for Oracle environments. The report cites Oracle Database in-memory, an option that extends Oracle Database to support analytics in the same database as the one running transactions. Existing Oracle applications do not require any changes to the application in order to leverage Oracle Database in-memory. Unlike other vendors, Oracle uses a dual-format database (row and columnar representations for the same table) to deliver optimal translytical performance. In addition, Oracle leverages the Oracle Exadata appliance that supports a large-scale flash cache to perform fast in-memory and in-flash columnar operations. Customers like Oracle’s capability to support many workloads including OLTP, IoT, microservices, multimodel, data science, AI/ML, spatial, graph, and analytics.

According to the report, customers like the platform’s ease of use, ease of expanding existing Oracle applications to take advantage of translytics, general data security capabilities, and technical support, as well as the Cloud at Customer offering.

Download a complimentary copy of “The Forrester Wave™: Translytical Data Platforms, Q4 2019.”

[1] Source: “The Forrester Wave™: Translytical Data Platforms Q4 2019,” 23 October 2019.

Contact Info
Victoria Brown
Oracle
+1.650.850.2009
victoria.brown@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle's products may change and remains at the sole discretion of Oracle Corporation.

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Victoria Brown

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Oracle Health Sciences and Phlexglobal Collaborate to Reduce Operational Bottlenecks in Clinical Research

Wed, 2019-10-23 07:00
Press Release
Oracle Health Sciences and Phlexglobal Collaborate to Reduce Operational Bottlenecks in Clinical Research Integration aids timeliness and quality in regulatory compliance, enhancing audit readiness

Redwood Shores, Calif.—Oct 23, 2019

Oracle Health Sciences, a leader in eClinical technology and Phlexglobal, pioneers in the provision of Trial Master File (TMF) technology and services for the global life sciences industry, have announced enhanced integrations to accelerate the speed and accuracy of regulatory compliance and inspection readiness in clinical trials.

A TMF is a requirement that all sponsors and contract research organizations (CROs) must meet to assure that the rights, safety and well-being of trial subjects are protected, that their trials are being conducted in accordance with Good Clinical Practice (GCP) principles, and that the clinical trial data is credible to ensure audit readiness.

Phlexglobal’s PhlexEview TMF management system uses automation to streamline processes, has an open architecture to ensure easy data integration, and provides advanced functionality designed to better facilitate TMF Management.

The Oracle Health Sciences eClinical platform, integrated with the TMF, provides a comprehensive, proven and best-in-class clinical trial ecosystem for life science organizations. Oracle Health Sciences provides key integration components (i.e., data staging, business rule compliance, target data staging, and API processing) to ensure seamless and successful integrations with its applications.

Standards are Critical

Other eClinical solutions only support clinical trial functions in silos. The ability to bring together the collective institutional memory and the facilitation between systems and team members is critical, and addresses an unmet need. The challenges in integration of eClinical systems stem from the lack of standards.

Phlexglobal’s Chief Strategy Officer Karen Roy is highly active in the TMF Reference Model, an industry-led initiative to define these standards—the TMF Reference Model is now widely adopted as the TMF structure of choice. In addition, the group has developed an exchange mechanism for vendor interoperability. This critical initiative establishes a common language (both business and technical exchange mechanism) enabling different organizational departments and companies to automate the exchange of information, which satisfies end-to-end requirements and validation.

The adoption of industry standards is critical to plug-and-play coexistence in the eClinical ecosystem and what is required is a deep understanding of the right type of integration at the right time for the different integration points. The TMF Reference Model Exchange mechanism facilitates these integrations by providing a common language amongst all eClinical vendors. Eliminating inefficiencies and bottlenecks associated with disparate data silos is critical to the goal of reducing cycle times in clinical trials. Today, regulatory authorities are placing more emphasis on contemporariness and timeliness of the TMF content they receive from sponsors and CROs. To achieve this, it is critical to ensure and document most of the content quality, as specified in the ALCOA-C guidance, prior to the content being transferred to the TMF. Together, Oracle Health Sciences and Phlexglobal address this challenge. 

“Our integration with Oracle Health Sciences’ industry-leading applications will save organizations significant resources, as documents only have to be checked once early in the process, which will ensure that any issues can be found and corrected in a timely manner enhancing overall quality,” said John McNeill, CEO of Phlexglobal. “Our collaboration represents a leap forward in improving clinical trials and controlling runaway costs and timelines. Our life science customers will be able to leverage industry KPIs to support business process optimization and business intelligence in clinical study startup, strengthening our regulatory compliance and global trial oversight capabilities.”

“Adoption of industry standards is critical to plug-and-play coexistence in the eClinical ecosystem,” said James Streeter, global vice president life sciences product strategy, Oracle Health Sciences. “What’s required is a deep understanding of the right type of integration at the right time for the different integration points. The TMF Reference Model Exchange Mechanism facilitates these integrations by providing a common language amongst all eClinical vendors. We strongly support this initiative.”

Phlexglobal is a Silver level member of Oracle PartnerNetwork (OPN).

Phlexglobal and Oracle representatives will be available to discuss this collaboration at:

Contact Info
Chris Englerth
Phlexglobal
+1 215.622.8798
cenglerth@phlexglobal.com
Judi Palmer
Oracle
+1 650.506.0266
judi.palmer@oracle.com
About Phlexglobal

Phlexglobal are world-renowned thought leaders and specialists in the provision of electronic Trial Master File (eTMF) systems and services. They offer a unique combination of eTMF technology with PhlexEview – their market leading eTMF system, quality services and specialist resource that delivers a range of flexible, targeted solutions to meet your business needs. Phlexglobal is headquartered in the UK, with offices in Malvern, PA, Durham, NC, and Lublin, Poland.

About Oracle Health Sciences

Oracle Health Sciences breaks down barriers and opens new pathways to unify people and processes to bring new drugs to market faster. As a leader in Life Sciences technology, Oracle Health Sciences is trusted by 30 of the top 30 pharma, 10 of the top 10 biotech and 10 of the top 10 CROs for managing clinical trials and pharmacovigilance around the globe.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Chris Englerth

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Judi Palmer

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The Juilliard School and Rutgers Tap Oracle Cloud to Manage Educational Back-office System

Tue, 2019-10-22 07:00
Press Release
The Juilliard School and Rutgers Tap Oracle Cloud to Manage Educational Back-office System Leading colleges/universities entrust complex global HR, finance and student operations to Oracle Cloud

Redwood Shores, Calif.—Oct 22, 2019

To manage complex environments globally, leading higher education institutions The Juilliard School and Rutgers University are turning to Oracle Cloud. Both institutions, looking to accelerate student success through more efficient operations across multiple schools and campuses, have chosen Oracle Enterprise Resource Planning (ERP) Cloud, Oracle Human Capital Management (HCM) Cloud, and Oracle Student Cloud.

Founded in 1905, The Juilliard School is a world-famous leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world. Located in New York City, Juilliard offers undergraduate and graduate degrees in dance, drama and music. Beyond its New York campus, Juilliard is now defining new directions in global performing arts education through its new branch campus in Tianjin, China, The Tianjin Juilliard School, and the global K-12 curricula.

Adopting a global operating model created challenges and complexity for Juilliard’s IT staff. Oracle Cloud provides a unified platform that will enable Juilliard to deliver an exceptional experience in both English and Chinese, and importantly, can be managed with existing IT resources. Once deployed, the Oracle Student Cloud solution will support approximately 2,000 Juilliard students across both campuses and 800 faculty and staff using the ERP, Student, and HCM Cloud solutions in New York.

“The opening of The Tianjin Juilliard School will broaden access to Juilliard’s world-class performing arts education across China and Asia,” said Carl Young, CIO of The Juilliard School. “With Oracle Cloud we will be able to provide our campuses in New York and Tianjin with unified, modern, multi-lingual systems that will have a significant impact on information management, which will ultimately help us better serve our students.”

Rutgers is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766, the university is the eighth oldest higher education institution in the United States and home to more than 150 undergraduate majors, more than 400 graduate programs, and 300 research centers and institutes.

The daunting scale of Rutgers—with more than 70,000 students across 29 different schools and colleges at several campus locations—means it faced different, yet similarly formidable, issues of complexity. As part of a bold five-year plan to modernize and unify its key systems, Rutgers chose Oracle Cloud. 

“We strive to provide new and better experiences for our students,” said Michele Norin, senior vice president and chief information officer at Rutgers University. “The size and scale of Rutgers presents many difficulties as we work to manage and develop our systems. Oracle Cloud helps us meet our goals, stay on the forefront of higher education as it evolves, and enable our students to be more successful.”

Oracle Student Cloud is an integral component to an institution’s efforts to reduce educational costs while enhancing student outcomes and success. Oracle SFP Cloud streamlines the financial aid processes and delivers invaluable, data-backed insights into student successes, freeing administrators to focus more on supporting the academic needs of its students. Oracle ERP Cloud provides the financial solutions needed for institutions to enhance productivity, reduce costs and improve controls. Oracle HCM Cloud supports the changing business requirements around talent management and talent acquisition while furthering workforce productivity.

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Katie Barron

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Kristin Reeves

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Moat Wins Adweek “Reader’s Choice” Award for Best Brand Safety/Verification Solution

Mon, 2019-10-21 06:00
Blog
Moat Wins Adweek “Reader’s Choice” Award for Best Brand Safety/Verification Solution

By Kurt Kratchman, GVP, Product Development, Oracle Data Cloud—Oct 21, 2019

 

If you want to find the best product or service, you should ask the people who know that product or service best for their recommendations.

Want a reliable dishwasher? Check out the online reviews from appliance installers and repairmen. In the market for a new car?  Explore the consumer satisfaction surveys from thousands of current owners. Searching for the perfect pizza in Pittsburgh? Pick up a copy of the “Best of Pittsburgh” poll in the local City Paper.

The same holds true in digital advertising, which is why we are so honored and delighted to announce that Moat by Oracle Data Cloud is the winner of the 2019 Adweek “Readers’ Choice: Best of Tech” Award for Brand Safety/Verification.

The awards are based on an Adweek reader survey in which more than 50,000 votes were cast by executives from leading brands and agencies for their favorite technology providers and solutions. These experts know our industry the best, as they evaluate and make mission-critical decisions on a daily basis about which technologies, products, and solutions they should use to support their brands.

Equally important, these executives measure success by the real-world impact of their marketing investments. Therefore, they dedicate significant time and resources to finding technology partners who can help keep their brands safe, ensure their ads are viewable, and protect their campaigns from invalid traffic and fraud, which are the cornerstone of our Moat products.

Reinforcing Moat’s industry leadership, MediaPost editor-in-chief Joe Mandese noted in a column last week that Moat “has become the closest thing to a de facto currency for digital audience attention.”

Moat offers a range of products to help customers ensure their advertising dollars are well-spent, including our industry-leading Moat Analytics and Pre-Bid by Moat, which help identify brand-safe, fraud-safe, and viewable inventory before an ad is placed. Part of that solution is Oracle’s Contextual Intelligence, which provides real-time content review and classification across the majority of the addressable footprint of the open web. That functionality gives advertisers greater control over the safety and suitability of content near their ads.

Moat customers, along with their marketing peers, added their strong voice to the vote results. “To be effective, advertising needs to be viewable by real people in brand-safe environments, which is why rigorous standards for ad measurement, verified by third party independent providers is so important,” said Yale Cohen, EVP Digital Investment Ad Standards, Publicis Media. “As a long-term Moat customer, we congratulate the Oracle Data Cloud team on this award.”

“As a Publisher, it is critical we provide our clients with the confidence that their ad dollars are being spent wisely on our platforms,” added Nicole Lesko, SVP Ad Product & Revenue for Meredith Corporation. “As a customer of Moat, we have come to rely on their best-in-class measurement to ensure our inventory is bot-free, viewable and safe across channels.”

Beyond Moat’s win, Oracle Data Cloud’s recognition in the Adweek survey extended across its full product suite, with additional top-three finishes against scores of companies in the categories of Data Supplier (Oracle Data Cloud) and Measurement and Analytics: Digital and Mobile Display Advertising (Moat). In fact, Oracle Data Cloud secured a top-three finish in every one of its product categories from Audience to Measurement and Context.

As a data-driven company, we are delighted that Adweek’s analysis of votes by agency and brand executives supports what hundreds of their peers already know: If you want to protect your brand with the best viewability, fraud, and brand safety solutions, there’s only one Moat.

For more information about Moat by Oracle Data Cloud and the full range of solutions offered, including brand safety, viewability and IVT measurement, please visit Moat.com.

All Nippon Airways Builds a Bridge between Japan and the Rest of the World

Thu, 2019-10-17 09:00
Blog
All Nippon Airways Builds a Bridge between Japan and the Rest of the World

By Guest Author—Oct 17, 2019

All Nippon Airways (ANA) is the largest airline in Japan and one of the world’s leading carriers, carrying over 47 million passengers annually. Japan is already this decade’s fastest-growing major destination for tourism and by 2030, the country expects the number of international visitors to double to 60 million per year.

With many people expected to visit Tokyo for the Olympic and Paralympic Games next year, ANA wishes to bridge Japan and the rest of the world, providing a pleasant air-travel experience for all. “For ANA, this presents an opportunity to showcase our world-class services on a global stage,” says Manabu Yada, Manager, Corporate Office Procurement, Material & Services at ANA.

But the airline industry is crowded, and even at its size, ANA still needs to find ways to stand out. “The challenge we faced was finding a way to ensure our customers could trust they’re getting the best service in the market, while we remain profitable. To adopt to changes in a global business environment and make important business decisions fast, we needed to develop a system to visualize all procurement processes, comply with complex regulations, and optimize all procurement costs,” Yada said.

ANA implemented Oracle ERP Cloud to streamline how it approves invoices and manages its suppliers through automation and social collaboration. “Oracle ERP Cloud covers procurement processes and reduces required transactions. It also provides the tools to improve efficiency and productivity of our procurement team. In addition, it shows us the history of all transactions so we can reduce costs and risks of all processes and increase profitability, while staying compliant with all related regulations,” said Yada.

The airline also intends to use Oracle ERP Cloud for its 88 branches in the future and aims to cut procurement costs for indirect materials by 5%.

Watch the All Nippon Airways video to learn how it is delivering the perfect customer experience


Read MoreStories from Oracle Cloud

All Nippon Airways is one of the thousands of customers on its journey to the cloud. Read about others in Stories from Oracle Cloud: Business Successes.

Oracle Named a Leader in Digital Commerce for Ten Consecutive Evaluations

Thu, 2019-10-17 07:00
Press Release
Oracle Named a Leader in Digital Commerce for Ten Consecutive Evaluations Oracle evaluated for its completeness of vision and ability to execute in Gartner Magic Quadrant

Redwood Shores, Calif.—Oct 17, 2019

Oracle has been recognized as a Leader in the Gartner Magic Quadrant for Digital Commerce for the 10th consecutive time.* The report focuses on transformational technologies and approaches in the digital commerce market that are delivering on the future needs of sellers and their customers. The report evaluates vendors based on completeness of vision and ability to execute. A complimentary copy of the report is available here.

“Our number one priority is to create agility for customers as the time to implement, adjust and innovate is paramount. That is why we designed Oracle CX Commerce to be highly customizable using cloud-based extensibility approaches and technologies,” said Ian Davis, vice president of product management, Oracle CX Commerce. “Our customers have complete flexibility whether they want a highly-curated Site Design or are looking to implement a Headless application based on our API-first solution. We do all of this in a backward-compatible way that allows Oracle to deliver more features consistently so customers can easily adopt without adding risk.”

Oracle CX Commerce (or Commerce Cloud as noted in the report) helps online businesses lower their total cost of ownership (TCO) with out-of-the-box essentials and intuitive business tools that support B2C and B2B multisite management, localization, price and promotions, merchandising, search, personalization, and rich asset management. With an API-first modern architecture, businesses can extend captivating buying experiences across any digital display—from mobile and web to voice, AR/VR, and IoT—to increase customer satisfaction with a library of predefined omnichannel journeys, including marketing, sales, returns, service and preorder.

“We consistently see our customers gaining positive momentum, and we attribute this progress to a concerted effort to minimize silos and put the customer at the center of their retail operations,” said Jeff Warren, vice president of strategy and solution management for Oracle Retail. “With commerce being the first touchpoint in most omnichannel journeys, it’s critical to help ensure the data associated with commerce interactions is seamlessly and effortlessly integrated into all aspects of the retail enterprise—from merchandise plan to stores, and supply chain fulfillment. We believe Oracle’s continued placement as a Leader in this Magic Quadrant is a testament to the value we are delivering to our customers on this front.”

Gartner, Magic Quadrant for Digital Commerce, Penny Gillespie, Christina Klock, Mike Lowndes, Sandy Shen, Jason Daigler, Yanna Dharmasthira, August 22, 2019.
*Oracle was previously listed as ATG because Oracle announced its acquisition of the company in November 2010.

Contact Info
Kimberly Guillon
Oracle
209.601.9152
kim.guillon@oracle.com
Gartner Disclaimer

Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Oracle CX

Oracle CX Commerce is part of Oracle Customer Experience (CX), which empowers organizations to take a smarter approach to customer experience management and business transformation initiatives. By providing a trusted business platform that connects data, experiences, and outcomes, Oracle CX Suite helps customers reduce IT complexity, deliver innovative customer experiences and achieve predictable and tangible business results.

About Oracle Retail

Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility, and refine the customer experience. Oracle Retail offers an unmatched suite of applications that empower retailers to pivot their operations to customer, adopt next-practice retail, and invest with intent. For more information, visit www.oracle.com/industries/retail/.

About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Kimberly Guillon

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New Study: 64% of People Trust a Robot More Than Their Manager

Tue, 2019-10-15 08:00
Press Release
New Study: 64% of People Trust a Robot More Than Their Manager Global research highlights how AI is changing the relationship between people and technology at work

Redwood Shores, Calif.—Oct 15, 2019

People have more trust in robots than their managers, according to the second annual AI at Work study conducted by Oracle and Future Workplace, a research firm preparing leaders for disruptions in recruiting, development and employee engagement. The study of 8,370 employees, managers and HR leaders across 10 countries, found that AI has changed the relationship between people and technology at work and is reshaping the role HR teams and managers need to play in attracting, retaining and developing talent.

AI is Changing the Relationship Between People and Technology at Work

Contrary to common fears around how AI will impact jobs, employees, managers and HR leaders across the globe are reporting increased adoption of AI at work and many are welcoming AI with love and optimism.

  • AI is becoming more prominent with 50 percent of workers currently using some form of AI at work compared to only 32 percent last year. Workers in China (77 percent) and India (78 percent) have adopted AI over 2X more than those in France (32 percent) and Japan (29 percent).
  • The majority (65 percent) of workers are optimistic, excited and grateful about having robot co-workers and nearly a quarter report having a loving and gratifying relationship with AI at work.
  • Workers in India (60 percent) and China (56 percent) are the most excited about AI, followed by the UAE (44 percent), Singapore (41 percent), Brazil (32 percent), Australia/New Zealand (26 percent), Japan (25 percent), U.S. (22 percent), UK (20 percent) and France (8 percent).
  • Men have a more positive view of AI at work than women with 32 percent of men optimistic vs. 23 percent of women.
  Workers Trust Robots More Than Their Managers

The increasing adoption of AI at work is having a significant impact on the way employees interact with their managers. As a result, the traditional role of HR teams and the manager is shifting.

  • 64 percent of people would trust a robot more than their manager and half have turned to a robot instead of their manager for advice.
  • Workers in India (89 percent) and China (88 percent) are more trusting of robots over their managers, followed by Singapore (83 percent), Brazil (78%), Japan (76 percent), UAE (74 percent), Australia/New Zealand (58 percent), U.S. (57 percent), UK (54 percent) and France (56 percent).
  • More men (56 percent) than women (44 percent) have turned to AI over their managers.
  • 82% of people think robots can do things better than their managers.
  • When asked what robots can do better than their managers, survey respondents said robots are better at providing unbiased information (26 percent), maintaining work schedules (34 percent), problem solving (29 percent) and managing a budget (26 percent).
  • When asked what managers can do better than robots, workers said the top three tasks were understanding their feelings (45 percent), coaching them (33 percent) and creating a work culture (29 percent).
  AI is Here to Stay: Organizations Need to Simplify and Secure AI to Stay Competitive

The impact of AI at work is only just beginning and in order to take advantage of the latest advancements in AI, organizations need to focus on simplifying and securing AI at work or risk being left behind.

  • 76 percent of workers (and 81 percent of HR leaders) find it challenging to keep up with the pace of technological changes in the workplace.
  • Workers want a simplified experience with AI at work, asking for a better user interface (34 percent), best practice training (30 percent) and an experience that is personalized to their behavior (30 percent).
  • Security (31 percent) and privacy (30 percent) are the main concerns preventing workers from using AI at work.
  • Digital natives Gen Z (43 percent) and Millennials (45 percent) are more concerned about privacy and security at work than Gen X (29 percent) and Baby Boomers (23 percent).
  Supporting quotes

“The latest advancements in machine learning and artificial intelligence are rapidly reaching mainstream, resulting in a massive shift in the way people across the world interact with technology and their teams. As this study shows, the relationship between humans and machines is being redefined at work, and there is no one-size-fits-all approach to successfully managing this change. Instead, organizations need to partner with their HR organization to personalize the approach to implementing AI at work in order to meet the changing expectations of their teams around the world,” said Emily He, SVP, Human Capital Management Cloud Business Group, Oracle

“Over the past two years we’ve found that workers have become more optimistic as they’ve adopted AI in the workplace and HR is leading the way. The 2019 study shows that AI is redefining not only the relationship between worker and manager, but also the role of a manager in an AI-driven workplace. Based on the findings, managers will remain relevant in the future if they focus on being human and using their soft skills, while leaving the technical skills and routine tasks to robots,” said Dan Schawbel, Research Director at Future Workplace.

"Our 2019 results reveal that forward looking companies are already capitalizing on the power of AI," said Jeanne Meister Founding Partner, Future Workplace. “As workers and managers leverage the power of artificial intelligence in the workplace, they are moving from fear to enthusiasm as they see the possibility of being freed of many of their routine tasks and having more time to solve critical business problems for the enterprise.”

Learn more about this global study here.

Methodology

Research findings are based on a global survey conducted by Savanta between July 2 to August 9, 2019. In total, 8,370 completed the survey. The study was administered online and fielded in 10 different countries (and in six languages). Permanent full-time employees between the ages 18-74 years old were eligible to participate. The survey targeted HR Leaders, Managers and Employees. Respondents are recruited through a number of different mechanisms, via different sources to join the panels and participate in market research surveys. All panelists have passed a double opt-in process and complete on average 300 profiling data points prior to taking part in surveys. Respondents are invited to take part via email and are provided with a small monetary incentive for doing so.

Contact Info
Celina Bertallee
Oracle
559-283-2425
celina.bertallee@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

About Future Workplace

Future Workplace is an executive development firm dedicated to rethinking and re-imagining the workplace. Future Workplace works with heads of talent management, human resources, corporate learning, and diversity to prepare for the changes impacting recruitment, employee development, and engagement. Future Workplace is host to the 2020 Workplace Network, an Executive Council that includes 50 plus heads of Corporate Learning, Talent, and Human Resources who come together to discuss debate and share “next” practices impacting the workplace and workforce of the future. For more information, please visit: http://www.futureworkplace.com.

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Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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Celina Bertallee

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Oracle Equips Case Workers and Citizens to Address Complex Societal Problems

Tue, 2019-10-15 07:00
Press Release
Oracle Equips Case Workers and Citizens to Address Complex Societal Problems Comprehensive case management platform brings real-time data to bear on decisions by health and human services personnel.

Redwood Shores, Calif.—Oct 15, 2019

Taking a new people-centric approach to providing support and care, Oracle offers new services to citizens in need. New digital case management capabilities, now available in Oracle Customer Experience (CX) for Public Sector, provide a modern platform to help citizens, case workers, and third party social service providers deal with complex societal issues and achieve positive outcomes.

By offering real time access to vital data, Oracle’s solution will enable state and local organizations to take a more people-centric approach to providing support and care—an approach that has not previously been possible due to the limitations of older technologies. Care providers will be able to effectively launch new services to their citizens, and to easily manage complex interactions for cases that span many years and complex, changing family circumstances.

“Today’s digitally-empowered citizens demand easy access to health and human services agencies for critical support and care. And case workers expect accessible tools that can manage complex cases that often evolve over extended periods,” said Rob Tarkoff, executive vice president of Oracle CX product development. “Until now, there has been a serious gap in the comprehensiveness and sophistication of solutions to serve many of the needs of this market. With Oracle, case workers can now have real-time snapshots of client cases along with intelligent recommendations for next steps - even in the most complex situations. This enables workers to take immediate and potentially life-saving actions.”

The Oracle solution transforms traditional ways social service agencies have managed cases and served customers through the integration of modern digital technologies and channels. The platform integrates technologies spanning cloud, digital outreach, omni-channel service, case management, mobile, social, Internet of Things, and Artificial Intelligence while ensuring maximum security and information privacy.

The digital enablement of complex case management not only serves state and local health and human service organizations, but also other government agencies in areas as diverse as immigration, taxation, benefits, and city and state citizen engagement.

Oracle CX solutions for health and human services combine decades of experience with a broad cloud service portfolio that enables current IT infrastructures with a proven path to digital transformation. It offers comprehensive digital engagement solutions for several aspects of citizen engagement including real-time personalized advice, self-service portals with embedded knowledge management, and a digital application process for benefit programs which is accessible through mobile, web, social channels, chatbots, call centers, and local offices.

For more information, go to https://www.oracle.com/applications/customer-experience/industries/public-sector/

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Katie Barron

  • +1.202.904.1138

Kristin Reeves

  • +1.925.787.6744

Top Universities Make the Grade with Oracle Cloud

Tue, 2019-10-15 07:00
Press Release
Top Universities Make the Grade with Oracle Cloud DePaul University and Ithaca College look to Oracle to cut costs and streamline operations

EDUCAUSE, Chicago—Oct 15, 2019

Higher education institutions are rapidly digitizing to meet industry demands for new models of teaching, learning and research. Those institutions seeking to build capacity for long-term innovation are increasingly moving to the cloud to compete in this evolving environment, as institutions across the U.S. continue to look to Oracle Cloud to increase business efficiency and improve student outcomes.

Oracle brings unparalleled advantages and opportunities to the Higher Education market, including the ability to reduce operational and student costs and help ensure fiscal sustainability.

Universities recently adopting Oracle Cloud include:

  • Ithaca College, a private liberal arts college founded over 125 years ago, will consolidate all of its applications with Oracle to operate on a single cloud platform. It is currently implementing Oracle’s E-Business Suite and HCM Cloud solutions, and is expanding to automate and migrate its financial and planning functions to the cloud. With the addition of Oracle ERP Cloud and EPM Cloud, Ithaca College expects to see an increase in staff and business efficiency, along with enhanced analysis, monitoring and management reporting throughout the planning and budgeting process.

    “Oracle’s successful track record helping higher education institutions transition to the cloud inspired us to expand our partnership with them,” said David Weil, associate vice president and chief information officer, Ithaca College. “We’re confident that Oracle Cloud will enable us to streamline our operations to even better serve our students.”

  • DePaul University, the largest Catholic university in the country, will implement Oracle ERP Cloud and HCM Cloud and integrate them with its existing Oracle PeopleSoft Campus Solutions application. The interest to move to a modern system was based on the university’s desire to adopt best practices for business processes, and new capabilities such as AI and embedded intelligence to drive better efficiency and sustainability.

    “We are proud to be the first institution using Oracle’s PeopleSoft solution to migrate to cloud in the Chicagoland area,” said Bob McCormick, vice president for Information Services of DePaul University, “At DePaul, we are looking forward to modernizing our business and demonstrating leadership in the higher education industry.”

“From financial pressures, to rising student expectations, the higher education industry is rapidly evolving. Oracle is committed to helping these institutions adapt and thrive through the change,” said Keith Rajecki, vice president of Oracle Public Sector, Education and Research. “We are proud to be partnering with Ithaca College and DePaul University to provide them with the industry’s most complete, scalable cloud to transform their operations and provide the agility they need to enhance financial planning functions.”

Oracle’s EPM Suite provides data on demand, enabling institutions to use their time more effectively and provide real business value. The solution elevates business outcomes through embedded intelligence and advanced analytics, while also helping to lower costs and gain continuous innovation.

Oracle ERP Cloud provides accelerated business outcomes real-time data for predictive insights to improve your decision-making and performance management that will help you improve business performance and drive operational excellence across the institution.

Oracle’s HCM Cloud provides a very powerful single, global human resources solution to help processes and local compliance needs while also engaging workforces throughout the entire talent lifecycle.

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Katie Barron

  • +1.202.904.1138

Kristin Reeves

  • +1.925.787.6744

Michigan State University Amplifies Student Success through the Cloud

Tue, 2019-10-15 07:00
Press Release
Michigan State University Amplifies Student Success through the Cloud Leading research university invests in Oracle Cloud

EDUCAUSE, Chicago—Oct 15, 2019

Michigan State University, a leading higher education and research institution, has engaged Oracle to replace its mainframe student information system infrastructure. This modernization project will help the university address challenges around fiscal sustainability, transforming the student experience and building capacity for long-term institutional innovation. To reach these goals, the university charted an incremental path to the cloud and will be implementing several Oracle Cloud solutions, including Oracle Student Financial Planning (SFP). Michigan State University also selected Exadata Cloud at Customer to operate PeopleSoft Campus Solutions in one hybrid cloud environment.

“Our partnership with Michigan State confirms our investment, commitment and success in the higher education market,” said Keith Rajecki, vice president of Oracle Public Sector, Education and Research, “We offer a complete and market-leading set of applications and technology and we are continuing to invest in research and development efforts.”

For the past 160 years, Michigan State has pushed the boundaries of discovery and forged partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community. The university joins an increasing number of higher education institutions moving to the cloud following a practical path that maps to its goals of improving student outcomes and institutional standing, achieving operational efficiency, and optimizing decision making through enhanced insights, all while also reducing compliance costs.

“With higher education facing increasing student expectations, changing fiscal realities, and the need to future-proof their institutions, the adoption of cloud technologies and applications is proving to be a key component of overall institutional success,” said Vivian Wong, group vice president of Higher Education Development at Oracle. “Oracle’s unified stack of solutions, including infrastructure through to business and purpose-built higher education applications, offer institutions, like Michigan State, the ability to choose an incremental path to cloud—delivering immediate value while also considering their unique contextual requirements,” she concluded.

Contact Info
Katie Barron
Oracle
+1.202.904.1138
katie.barron@oracle.com
Kristin Reeves
Oracle
+1.925.787.6744
kris.reeves@oracle.com
About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us at oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Katie Barron

  • +1.202.904.1138

Kristin Reeves

  • +1.925.787.6744

MESTEC Revolutionizes Manufacturing Performance with Oracle Autonomous Database

Thu, 2019-10-10 09:00
Blog
MESTEC Revolutionizes Manufacturing Performance with Oracle Autonomous Database

By Peter Schutt, Senior Director, Oracle—Oct 10, 2019

Manufacturing is a 24/7 industry where high availability is critical. MESTEC provides intelligent SaaS solutions to optimize the lifecycle from planning to execution for some of the world’s most prestigious manufacturers of submarines, missiles, micro-semiconductors, orthopedic hips, and pastry pies. Moving MESTEC’s legacy on-premises infrastructure to the Oracle Autonomous Database Cloud that has zero downtime allows the company to more strategically focus resources on innovating tools to improve manufacturing quality, cost, and delivery performance.

Using Oracle Autonomous Transaction Processing in combination with Microsoft Azure Interconnect has helped MESTEC cut its labor and infrastructure costs in half compared to an equivalent on-premises environment, and it is seeing workloads run up to 600% faster with half as many CPUs. Autonomous Transaction Processing patches, maintains, and tunes itself, providing a more secure environment that frees up resources to spend more valuable time on customer services and training. MESTEC also has greater flexibility to autoscale capacity up and down in seconds depending on demand, and can very easily and quickly onboard new customers and assume less risk with automatic disaster recovery.

MESTEC clients are seeing wide-ranging benefits from embracing autonomous technologies throughout manufacturing factories. There’s a 60% increase in labor productivity, a 50% reduction in customer complaints, and cost savings through a 20% reduction in working inventory. With MESTEC and Oracle, the factory of the future is available now.

Watch the MESTEC video

Watch this video to learn how MESTEC is innovating manufacturing with Oracle Autonomous Database.

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Read More Oracle Cloud Customer Stories

MESTEC is one of the thousands of customers on its journey to the cloud. Read about others in Stories from Oracle Cloud: Business Successes

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